FAQ – Xtreme Supplies LLC

Find answers to the most common questions about shopping, payments, orders, and wholesale with Xtreme Supplies LLC. If you can’t find what you’re looking for, our team is always ready to help.

🛍️ Shopping Information

Do you have a minimum order quantity (MOQ)?

Some wholesale items may have a MOQ. Details are listed per product or you can contact us.

Do you ship internationally?

Yes! We ship worldwide. Delivery costs are calculated at checkout depending on location.

How long does delivery take?

U.S. orders take 7–10 business days. International shipping times vary by country.

What if my package is delayed?

Delays may occur due to customs or couriers. If late, please contact us.

Do you provide product catalogs?

Yes, we provide updated product catalogs for wholesale buyers upon request.

đź’ł Payment Information

What payment methods do you accept?

Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay are accepted.

Is my payment secure?

Yes, all transactions use SSL encryption and secure gateways.

Do you offer business credit terms?

Currently, all orders must be prepaid. For large partners, extended terms can be discussed.

Can I apply discount codes?

Yes, you can use valid discount codes during checkout.

Do you provide invoices with tax details?

Yes, invoices include full tax details for business accounting purposes.

📦 Orders & Returns

How do I track my order?

You’ll receive a tracking link by email once your order is shipped.

What is your return policy?

Returns are accepted within 30 days of delivery if unused and in original condition.

Can I cancel my order?

Orders may be canceled before shipping. After shipment, you can request a return.

What if my product is damaged or incorrect?

Please contact us within 7 days for a replacement or refund.

🏢 Wholesale & Business

Do you offer wholesale discounts?

Yes, we offer tiered discounts for bulk orders. Please request a wholesale account.

Can I request private label products?

Yes, private labeling is available for select items. Contact us for requirements.

Do you work with international distributors?

Yes, we welcome global resellers and distributors for long-term partnerships.

Do you supply small retailers?

Yes, we supply businesses of all sizes—from small shops to large distributors.

How can I apply for a wholesale account?

Please fill out our wholesale inquiry form to get started.

ℹ️ General Information

Where is Xtreme Supplies LLC located?

Our office is at 30 N Gould St, Sheridan, WY 82801, USA.

How can I contact customer service?
Do you offer bulk custom quotes?

Yes, custom quotes are available for large or recurring wholesale orders.

Do you provide samples before bulk orders?

Yes, sample orders are available for most products before committing to bulk purchases.

Do you have a reseller program?

Yes, we offer reseller opportunities with special pricing. Please contact us for details.