RETURN POLICY
PLEASE READ THIS POLICY CAREFULLY.
- RETURN SALES
- We do not accept returns in cases when Amazon shot down the listings and/or restricted them in any other marketplaces.
- We do not accept the goods returns due to brand restrictions for your Amazon account, and other instances related to Amazon and your Amazon business relationship and/or restricted in any other marketplaces.
- We regret we would not accept returns from any Amazon warehouse. Once the order is shipped to the Amazon warehouse this order is non-returnable to Xtreme Supplies LLC.
- This includes but is not limited to product damage during shipping, returns, or any potential issues with Amazon’s selling policies. Our primary objective is to provide you with quality products directly from our platform.
- Check contents immediately upon arrival. All claims must be made within 48 hours.
- If any product you purchase is damaged, destroyed, faulty, or incorrect when delivered to you please contact us directly within 48 hours of receiving an order.
- All claims for damages which occurred in transit must be made with the carrier and noted while signing freight bills.
- Xtreme Supplies LLC is not responsible for any damages or destroyed shipments made by the carrier.
- Xtreme Supplies LLC is not responsible for any damages or destroyed shipments made by third-party warehouses (including Amazon’s FBA centers) and forwarders.
- No goods are to be returned without our consent.
- To be eligible for a return, products must be unused and in the same condition that you received them. It must also be in the original packaging.
- To complete your return, we require an invoice issued by Xtreme Supplies LLC.
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- You have up to 7 days to return the ordered products at your own cost.
- To return your product, please contact us directly to receive return instructions.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you are shipping an item, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
